Hero Club Cancellation Policy

Subscription Fees

Credit card holder's account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date (January 31, 2020 subscription renews on February 28, 2020).
We Love Doggos may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.
Right of access granted under these Terms is effective only upon payment of the subscription fees.

Cancelling Account

You can simply cancel your subscription by emailing Hero@WeLoveDoggos.com.
Once you cancel your membership subscription, you will not lose access immediately.
Your membership will continue through the end of your current charge cycle.
For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until the May 10th.

Refunds

Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting We Love Doggos (Hero@WeLoveDoggos.com) within thirty (30) calendar days after renewal date of a new subscription to receive a full refund of the new subscription fees.

Additional Questions

For additional information and the benefits regarding your Hero Club subscription, visit the Hero Club Membership website here.
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